To whom it may concern:
1. A Great big Texas sized thanks for having Trent. He is your #1 Frontline Customer Service Representative. He is a people friendly, customer oriented, and follow through kind of guy. I hope you realize how important that is.
2. Thank you to Best Homes for stepping up to the plate and taking care of the Johnson County SUD issue concerning inspections of our water. That was a shocking slap in the face and your willingness to take charge and do the right thing is impressive.